Things are not what they used to be. Remember the days where purchasing goods required huge buttons being pressed down to create a total, after which the cashier would accept your money and deposit it into a register? Well, that cash register still exists but as the 21st century unfolds, the demand for a more efficient system has risen. This is an age of technology where people want what they want, and they want it now…especially when it comes to shopping!
It is hard to meet the demands of the general public enough to keep them happy and wanting to return to your store. As a business owner, you need a system that is going to accommodate your following as well as make your life easy when it comes to the back-end business operations. The following are a few things to look out for when choosing a more up-to-date POS (point of sale) system:
Ease of Use
By far, this may be the most appealing characteristic of any POS system. Keep it simple! The easier a system is to use, the faster your transaction speeds and overall sales. It also cuts down the time needed to train employees on the new system.
Although the key function for a business owner is how well the POS system can process transactions, it is best to consider all the other features that will prove beneficial to your business. Inventory management and cloud-based POS systems are two features to consider. With the cloud-based system, even if you lose internet connection, you can continue processing payments without losing any data. You can also check stock reports in real-time, receive notifications when you’re running low, and place orders to suppliers from the tablet-based system itself.
Minimizing Theft and Fraud
Theft and fraud happens everywhere, especially at the POS. Theft can be internal or external, and believe it or not, most businesses suffer more because of internal theft. Every POS system should allow employees to login with a unique username and password. Furthermore, a system like Revel has a feature called Intelligence Reporting. The system will alert business owners when there are repeated errors or suspicious activity within the sales of a particular employee.
Often times if you do not carry any more of a particular item, customers want to know if it is available online. In this day and age, having an online store is essential! What’s even more essential is having a way to access the online store in your brick and mortar store. An effective POS provider should aggregate your product and service listings in the cloud, making it accessible on the go, on the Web, and in-store.
Yuan, Michelle. “5 Things To Look For When Switching To A Modern POS – Retail TouchPoints.” 5 Things To Look For When Switching To A Modern POS – Retail TouchPoints. Web. 25 Feb. 2015. <http://www.retailtouchpoints.com/features/executive-viewpoints/5-things-to-look-for-when-switching-to-a-modern-pos>.
“Top 5 Features Business Owners Should Look for When Choosing a POS System.” Revel Systems. 16 July 2014. Web. 25 Feb. 2015. <http://revelsystems.com.au/2014/07/16/top-5-features-business-owners-should-look-for-when-choosing-a-pos-system>.