>Info
Info 2018-02-12T11:05:39+00:00

If you’re having difficulty connecting to your mail servers from Outlook or a mobile device, please be aware that DNS changes can take anywhere from 24 to 48 hours to take effect.

You can still access your email via webmail by visiting mail.yourdomainname.com in a browser. Newtek can confirm all of our systems are online and operational at this time

Dear Valued Customer,

We wanted to make you aware of an immediate change that will require a slight adjustment in how you direct your website’s domain name to your hosting solution at Newtek Technology Solutions. Please make this change immediately so that you will not risk an interruption to your service. Please call customer service at 1-877-323-4678 if you need help making the adjustments explained in this email.

As part of our ongoing effort to provide a secure and trusted service, we will be using the Newtek name as part of our DNS Name Servers – immediately transitioning away from the WebControlCenter and CrystalTech brand names as part of our DNS Name Server monikers. Please do not use the WebControlCenter or CrystalTech domain names when logging into your accounts or for any DNS entries.

As a reminder, the WebControlCenter is the hosting control panel that you currently use to manage your hosting account and billing details for the website listed in the subject line of this email.

Effective immediately, please utilize the following URL when logging into your hosting control panel:

https://webcc.newtekwebhosting.com/customer.aspx

**Important**

Along with utilizing the new URL to access your hosting control panel, you may also need to update the name servers associated with your domain registration. This applies to shared hosting customers or any VPS/Dedicated server customers utilizing webcontrolcenter.com name servers:

  • For any domain names that you have registered or currently manage at Newtek directly – you will NOT need to take any further action. Your name servers will automatically be updated.
  • For domain names that you have either registered outside of Newtek, or currently manage at a third-party domain registrar, you will need to update your name servers to our new name server monikers as soon as you are able to.
  • If you are not familiar with what name servers are or how to update your name servers, please contact us at 1-877-323-4678.

**Please update your name servers as instructed below**


If your current name servers are the following –

ns1.webcontrolcenter.com

ns2.webcontrolcenter.com

Please update your name servers to:

ns1.newtekdns.com

ns2.newtekdns.com

———————————

If your current name servers are the following –

ns3.webcontrolcenter.com

ns4.webcontrolcenter.com

Please update your name servers to:

ns3.newtekdns.com

ns4.newtekdns.com

———————————

If your current name servers are the following –

ns5.webcontrolcenter.com

ns6.webcontrolcenter.com

Please update your name servers to:

ns5.newtekdns.com

ns6.newtekdns.com

———————————

If your current name servers are the following –

ns7.webcontrolcenter.com

ns8.webcontrolcenter.com

Please update your name servers to:

ns7.newtekdns.com

ns8.newtekdns.com

———————————

If your current name servers are the following –

Cloudwebx-dns1.webcontrolcenter.com

Cloudwebx-dns2.webcontrolcenter.com

Please update your name servers to:

Cloudwebx-dns1.newtekdns.com

Cloudwebx-dns2.newtekdns.com

———————————

If your current name servers are the following –

Cloudplesk2-ns1.webcontrolcenter.com

Cloudplesk2-ns2.webcontrolcenter.com

Please update your name servers to:

Cloudplesk2-ns1.newtekdns.com

Cloudplesk2-ns2.newtekdns.com

———————————

If your current name servers are the following –

Cloudplesk3-ns1.webcontrolcenter.com

Cloudplesk3-ns2.webcontrolcenter.com

Please update your name servers to:

Cloudplesk3-ns1.newtekdns.com

Cloudplesk3-ns2.newtekdns.com

———————————

If your current name servers are the following –

Cloudplesk4-ns1.webcontrolcenter.com

Cloudplesk4-ns2.webcontrolcenter.com

Please update your name servers to:

Cloudplesk4-ns1.newtekdns.com

Cloudplesk4-ns2.newtekdns.com

———————————

If your current name servers are the following –

Cloudplesk5-ns1.webcontrolcenter.com

Cloudplesk5-ns2.webcontrolcenter.com

Please update your name servers to:

Cloudplesk5-ns1.newtekdns.com

Cloudplesk5-ns2.newtekdns.com

———————————

If your current name servers are the following –

webterminator1.crystaltech.com

webterminator2.crystaltech.com

Please update your name servers to:

ns1.newtekdns.com

ns2.newtekdns.com


Below are specific instructions on how to update your DNS name servers with many popular domain registrars.

Namecheap https://www.namecheap.com/support/knowledgebase/article.aspx/767/10/how-can-i-change-the-nameservers-for-my-domain 
Bluehost https://my.bluehost.com/hosting/help/222 
Hostgator http://support.hostgator.com/articles/hosting-guide/lets-get-started/dns-name-servers/how-do-i-change-my-dns-or-name-servers
GoDaddy https://www.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-godaddy-12317
Hover https://help.hover.com/hc/en-us/articles/217282477-How-to-Change-your-domain-nameservers-DNS-servers 
Gandi.net https://wiki.gandi.net/en/dns/change
Dreamhost https://help.dreamhost.com/hc/en-us/articles/216385417-How-do-I-change-my-nameservers-at-DreamHost 
Name.com https://www.name.com/support/articles/205934547-Changing-nameservers-for-DNS-management 
1and1 https://help.1and1.com/domains-c36931/manage-domains-c79822/dns-c37586/change-your-domain-s-ip-address-a-record-a599296.html
Network Solutions http://www.networksolutions.com/support/move-dns-to-a-new-server
Wild West Domains https://www.secureserver.net/help/article/12317?prog_id=wildwestdomains
Enom  https://help.enom.com/hc/en-us/articles/115000486451-Name-servers#change
Domain.com https://www1.domain.com/help/article/domain-management-how-to-update-nameservers

** For database connection strings, mail servers & MX records, you’ll want to update anything mentioning webcontrolcenter.com to newtekwebhosting.com.

Please note that failing to update your domain’s name servers may lead to an interruption of your domain properly working with your website.

If you have any questions at all on how to update your name servers, please contact us at any time.

We sincerely appreciate your business with Newtek and look forward to supporting your future needs. We are available by phone and email 24/7/365.

Newtek Technology Solutions
1-877-323-4678
techsupport@newtekone.com