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Deer Valley Data Joins the Newtek Family of Companies

Greetings Deer Valley Data customers! Newtek is pleased to announce that Deer Valley Data and its Atjeu brand have joined the Newtek Family of Companies. If you’re not familiar with Newtek, you’ll be pleased to know that Newtek Technology Solutions is a leading managed technology and I.T. infrastructure company that has been around since 1997. [...]

Is Your Business Growing? 3 Tips on How to Scale

Scaling a growing business can be as challenging as starting one. These tips can help you navigate the roadblocks that come with success. You would think growing pains are a nice problem to have, but the challenges of scaling a business can trip up even the savviest of entrepreneurs. Sure, your store has grown forty percent [...]

Facebook’s Messenger Bots are Simultaneously Ingenious and Useless

Facebook has launched a Messenger Bot system to allow businesses to provide an “instant” point of contact to people looking for general information. The idea behind the service is to eliminate the need to call a 1-800 number, as stated by Zuckerberg. Facebook released the API to allow businesses to set up their own bots, [...]

Taco Bell to Beta Test Alcohol in Restaurants

In a developing effort to reinvent itself, Taco Bell is trying something new. In addition to preparing more of their menu with all natural ingredients and dropping artificial coloring in its food, Taco Bell will now sell alcoholic beverages. A new Taco Bell location in the Wicker Park neighborhood of Chicago will serve beer, wine, and mixed drinks. [...]

The Facebook Shopping Mall

The new word on the street is that Facebook may become something of a “virtual shopping mall.” Considering they’ve already tackled the art of advertising (their main source of revenue), and communication, why not add purchases and shipping to their infamous network? CNN explains that, “the social network will help businesses transform their Facebook pages [...]

Simple Ways to Grow Your Email Contact List

One of the easiest ways to market your company is by email. Sending out newsletters, promotions, holiday cards, etc. The great thing about creating an internal company email list is that you own the contents. In contrast, your social media content is owned by social media sites. That is why it’s important to curate your own list [...]

Start Planning Now: Support for Windows Server 2003 is ending on July 14, 2015

The US Department of Homeland Security has issued a warning about the consequences of not upgrading Windows Server 2003 systems by July 14, 2015. This is the date Microsoft will stop providing software updates for the aging platform, meaning new exploits will not be fixed. Homeland Security stresses that consequences could mean exposure to cybersecurity [...]

5 Tips for Improving Your Customer Service in 2015

Plenty of us make New Year’s resolutions about personal improvement (more exercise, better diet, read War and Peace, etc.), but what about resolutions regarding your small business? This might be the right time to look again at the quality of customer service you provide—both online and, where appropriate, in your retail setting. Regardless of your [...]

How to Handle BBB Complaints

Unfortunately, customer complaints from the Better Business Bureau cannot be ignored. It doesn’t matter if it was you and your team who dropped the ball, or if your organization was merely a victim of an irrational customer, if not handled properly, grievances can have harmful and lasting impact on a small business. Complaints cloud a [...]

How to Motivate Your Seasonal Employees

The holidays are just around the corner and, if prospects look good, you’re anticipating the need to hire seasonal workers. At the same time, you may dread doing so, only because past experience has shown that motivating temporary employees to do a good job is a challenge in and of itself. The good news is, [...]